Ordering Process and Shipping Times
Once you place a personalized Print or Wall Art, you need to provide all the text and words along with the order. If any details are missing, we will reach out to you and collect the information. Once the details are available we begin creating your digital files. This is usually completed the same day we receive all the details along with your order.
For smaller prints like 8×10 inches, we print it immediately and ship out via USPS the following day. The delivery usually takes 4 to 5 days depending on the location.
For larger prints, we work with local and online printers that usually takes an additional 2-3 days for the print to be ready. Once ready they are shipped out immediately. The delivery times are similar in the range of 4 to 5 days.
Free Shipping USA
We provide free Domestic shipping throughout USA. For other locations we offer flat rate shipping.
We accept returns and exchanges
If for any reason you are not happy with the product or if the product was damaged during the delivery we will happily replace, exchange or refund the order.
Contact us within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items cannot be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:
- Custom or personalized orders
- Digital downloads
Conditions of return
Buyers are responsible for return shipping costs.
If the item is not returned in its original condition, the buyer is responsible for any loss in value.